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Returns
- Pyrax Dental offers a 3 day duration to inform of any manufacturing defect to the seller. The policy will be applicable only for electronic/electrical and mechanical items. NO chemical or instruments are covered under this return policy.
- The product in its ORIGINAL packing as received from Pyrax Dental only will be accepted back by the seller.
- Damages due to mishandling or transportation will not be covered under returns policy.
- The orders which are received as incorrect or incomplete or less quantity should be reported within 1 day of delivery.
- The freight charged for the onward shipment is non-refundable and the return shipment cost will have to be borne by the buyer only.
- The responsibility of using a trusted shipping company to return goods lies with the buyer. Hence, we recommend using a nationalised courier service for the same.
- There is NO warranty for Chemical, Mechanical and Electronic/Electrical items, unless specified with the product description on the website itself.
- The liability of appropriate usage of the products sold on this website lies solely on the buyer.
- Your item needs to have the receipt or proof of purchase.
- There must be proper valid reason for return otherwise company has the all right to cancel the return.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will imimgtely notify you on the status of your refund after inspecting the item. We will also let you know the refund amount after any deductions as applicable.
- If your return is approved, we will initiate a refund to your bank account (or original method of payment).
- You will receive the credit within a 10 business days.
